| All products sold by Steptoes Dog Antiques and Vintage Collectables and Clothing are covered by our NO QUIBBLE GUARANTEE and so if for any reason you are not happy with your purchase, you can return it to us, following the returns procedure below, and be refunded.\n\nHere are the steps to take to get your refund:\n\n1. Within 7 days of receiving your product please contact Steptoes Dog Antique and Vintage Collectables by email click here and inform us of your intention to return the goods, you will recieve a confirmation email from us.\n\n2. Wrap the goods in protective packaging to prevent damage during transit.\n\n3. Once you have received confirmation email from Steptoes Dog, take your goods to the post office and return them to us by the postage method specified in the email and to the address stated below. \n\n4. Please ensure you get a free proof of postage certificate from the post office when you send the parcel - otherwise Steptoes Dog may not be able to refund you, if your returned parcel goes missing in transit.\n\nOur address for returns is:\n\nSteptoes Dog\n14 De Lacy Mount\nLeeds\nLS5 3JF\nUK.\n\nIf you have questions please just click here to email us or phone us on 07731475164 between the hours of 10am - 8pm 7 days a week (UK hours).\n\n |
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