| Steptoes Dog Antique and Vintage Collectibles are keen to reduce the impact of shipping costs for our customers, consequentley, our shipping rates include postage costs, packaging, handling and insurance and are charged at cost, without surcharges.\n\nWe make every effort to ensure that your order reaches you in tip-top condition, by using the appropriate protective packaging for your order. We are very expericenced and careful packers, with only 2 brakages during shipping in the past 6 years!\n\n\nYour shipping charges are calculated during the processing of your order, but BEFORE you submit your order, so you can check the costs before your order is placed.\n\n\nTo check the postage cost of an item or items, please take the following steps:\n\n\n1. Click on the 'add to basket' button located next to the item on the web site.\n\n2. Click on the 'checkout now' button in the shipping basket (you can remove the item from your shopping basket at any time).\n\n3. Enter your shipping location.\n\n4. The shopping basket will display the item and the shipping cost.\n\n5. To find the shipping cost of more items, click on the 'continue shopping' button and then repeat steps 1 and 2.\n\nPlease note that you are NOT committed to ordering and item by adding items to the shopping basket or checking postage costs.\n\n\nWe ship to most locations worldwide, including, but not limited to: the UK, USA, Europe, Japan, China, Australia and New Zealand. Current exceptions are Nigeria and Vietnam.\n\n\nAverage delivery times from the point of order (please note that these are subject to the postal traffic conditions).\n\n\nUK 1 - 7 working days.\n\nEurope Airmail 3 - 7 working days.\n\nUSA and Worldwide Airmail 4 - 16 working days.\n\n\nWe use first class post within the UK, airmail to Europe, and both air mail to the rest of the world.\n\nIf you require an order by a deadline, please check with us, as this can be arranged depending on the circumstances, please click here and email us your requirements.\n\n\nPlease note: If your order has been lost or damaged in transit we will sort this out for you - click here for more information about missing and damaged orders.\n\n\nSteptoes Dog Antiques and Collectibles are commited to helping to protect the enviroment, so we also re-use and recycle packaging for the outer layer of your parcel - so whilst your parcel may look a little unusual when it arrives, the environment benefits and you save on the packaging costs!\n\n\nIf you have questions please just click here to email us or phone us on 07731475164 between the hours of 10am - 8pm 7 days a week (UK hours. |
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